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Gets the trial extension details including the length of the trial (in days), when it expires, the customer id, and how many times it has been used (for online trials).


api_key (Required)
Your API application key. Your api key is available on your settings page.
ext_id (Required)
The id of the product key.

Example Response

The method returns the details of the product key including all custom license fields and tags.

<trialext extension="9KR5-PBGH-23CW-FUQ6-9Q22-BI76-3NXT" length="14" expires="2012-12-25" cust_id="" uses="0" max_uses="4"/>

Error Codes

100: Invalid API Key
The API key passed was not valid or has expired.
101: Method "xxx" not found
The requested method was not found.
118: Your account is in dormant mode. Re-enable your account.
You cannot generate product keys when your account is in dormant mode. Re-enable your account and you will no longer get this error.
164: An API key must be used by X devices. Configurable in your settings.
You can only use an API key from X devices. You can set the exact number on your settings page. If you need to use the web API from multiple servers then create another user. You can also temporarily reset this message by logging into the account for which the API key is created and resetting the last used IP address on your settings page.
135: The trial extension doesn't exist or you don't have access to it.
You can only delete trial extensions you have access to.
142: Service currently unavailable
The requested service is temporarily unavailable.