Wyatt O'Dayʼs postsSupport staff

Wyday.com blockedAnswered

Is it a TLS problem? What error are they seeing? Is this a corporate network? Tell the admin to fix…

If it is true that cracks are so widespread, it would be great if there was some kind of a diag app …

We can't reproduce this. We've had no downtime in months. And our servers are reachable from every c…

Much more information is needed. We have a FAQ: https://wyday.com/limelm/help/faq/#internet-error

Offline Deactivation using the TurboActivate WizardSolved

Nope, same answer as before. The TurboActivate Wizard is a both optional and a simple UI by design. …

Nope, the TurboActivate Wizard (TurboActivate.exe) is a simple UI, and it prefers by-default online …

tfs-log.txt not updating with version 4.4.4.0

We can’t reproduce this. Everything works fine for us. Fix your config file and adjust the logging…

Not re-verified in "nDaysBetweenChecks + nGraceDays "Answered

For trials use verified trials, not activations. The X + Y days (and the defaults we've suggested) a…

LTSC edition of Windows 10Answered

There should be no problem with old Windows 10 versions. However, the first 2 debugging steps we alw…

Microsoft Hypervisor becoming a real issueAnswered

We don't release internal roadmaps; never have, never will. We rarely give public estimates anymore,…

Please remove authentication from my loginSolved

OK, send us an email from the email associated with the account, also the last 4 of the CC on the Li…

It looks like you’re logged in right now. You can turn off 2FA on your settings page.

non-latin characters in Windows user name?Answered

TurboActivate fully supports unicode. It also doesn't use or care about usernames. Are they on a VM…

Custom License Field - license expire date updated automatically?Answered

You can automate changing custom license fields by using our web API. This part of the same article…

EXE file licensingAnswered

Activations and product keys are what you're talking about. I'd say look at the LimeLM documentation…

Yep. Here’s the best place to start: https://wyday.com/limelm/help/getting-started/

TA_IsDateValid fails when PC clock set to UTCAnswered

As a side note, setting the PC clock to UTC is a perfectly valid use case, this customer is on a boa…

Messing with the date/time/time zone incorrectly will trigger TA’s fraud detection. Tell them to …

Nvidia Jetson supportAnswered

Not in the short term. And, 18.04 is end-of-life in 11 months anyway. It's a good time to update. 2…

Manual activation of TurboFloat Server keyAnswered

The error is telling you what is happening. They're trying to activate a TFS key in TA. That's wrong…