Please check your support@wyday.com email!

The last email we received from you was on 4/24/2013 (the email requesting temporary alternative payment). Sam responded that day. Since then there's been no response from you. Did you email us a follow up? If so, can you resend the email?

Since you do not receive our emails, I include the entire email thread is as follows:

From: <techsupport1@autodaytrade.com> (Add as Preferred Sender) Date: Mon, Apr 29, 2013 7:50 am To: "wyDay Support" <support@wyday.com>

WILL YOU UPGRADE OUR ACCOUNT TODAY?!?!?!?!

Best Regards,AutoDayTrade Technical Support

-------- Original Message --------Subject: HELPFrom: <techsupport1@autodaytrade.com>Date: Fri, April 26, 2013 12:57 pmTo: "wyDay Support" <support@wyday.com>

Dear wyDay Support,PLEASE DO NOT IGNORE THIS MESSAGE AGAIN.Won't you please upgrade our account? This is the third day since our request.On Wedesday I made a special payment request for us to upgrade using PayPal, indicating that our software is selling faster than expected and we needed more keys that day, if possible.Your representative, Sam Baker, promptly and helpfully replied that we could pay "via PayPal to buy@wyday.com and [he would] manually upgrade your account to the plan"Within 50 minutes of Sam's reply, we made a payment from purchases@autodaytrade.com to buy@wyday.com.I notified Sam at this email address of our payment right away.I followed up with an email on Thursday and another this morning, on Friday.So far, though, we still are stuck on 10 keys and the free plan, and the PayPal payment goes "unclaimed".Will you PLEASE help? Either tell us you cannot accept the payment, or accept it and change our plan! But do not leave us just hanging like this. If you could not do it, or if there were going to be this long delay, why not just tell us up-front so we could plan accordingly?We missed one sale yesterday. I hope we do not miss more today or over the weekend.Sincerely,Mark

Best Regards,AutoDayTrade Technical Support

-------- Original Message --------Subject: RE: LimeLM alternative payment methodsFrom: <techsupport1@autodaytrade.com>Date: Fri, April 26, 2013 7:34 amTo: "wyDay Support" <support@wyday.com>

Is there anything anyone out there can do to process our payment from Wednesday?

Best Regards,AutoDayTrade Technical Support

-------- Original Message --------Subject: RE: LimeLM alternative payment methodsFrom: <techsupport1@autodaytrade.com>Date: Thu, April 25, 2013 2:50 pmTo: "wyDay Support" <support@wyday.com>

Hi Sam,We sent the payment by PayPal yesterday. Did you get it? Will you please upgrade our account to the Solo Plan? We are in need of access to the additional product keys that plan provides.Thanks,Mark

-------- Original Message --------Subject: RE: LimeLM alternative payment methodsFrom: <techsupport1@autodaytrade.com>Date: Wed, April 24, 2013 11:50 amTo: "wyDay Support" <support@wyday.com>

Hi Sam,Sent to you from purchases@autodaytrade.com via PayPal.

Mark

Best Regards,AutoDayTrade Technical Support

-------- Original Message --------Subject: Re: LimeLM alternative payment methodsFrom: wyDay Support <support@wyday.com>Date: Wed, April 24, 2013 11:14 amTo: techsupport1@autodaytrade.com

Hey Mark,

Send the amount of one of the plans (http://wyday.com/limelm/signup/ ) via PayPal to buy@wyday.com and I'll manually upgrade your account to the plan. After that you can add your credit / debit card here: https://wyday.com/limelm/account/manage-cards/

- Sam BakerwyDay Developer / Support

On 4/24/2013 12:19 PM, techsupport1@autodaytrade.com wrote:

Hello WyDay.com,We are ready way earlier than we expected to upgrade from your free account, but we have the following problem:Our company account has no money in it. All our income comes in through PayPal - and only starting in the last week. It takes a few days to transfer money from PayPal into the company account, but I need more license keys today, if possible.May we pay you with PayPal to start the subscription, then change over to a debit or credit card?Best Regards,AutoDayTrade Technical Support

I went ahead and resent the payment as the old one went unclaimed. When I entered your email address this time, it found you. There must have been something wrong with the way it was entered the first time.

This is the original payment:Payment Sent (Unique Transaction ID # 75109788CK672835H)Sent to: buy@wyday.com (The recipient of this payment is Unregistered) Email: buy@wyday.comAmount sent: -$11.00 USD Fee amount: $0.00 USD Net amount: -$11.00 USD --------------------------------------------------------------------------------Date: Apr 24, 2013 Time: 11:48:27 PDT Status: Unclaimed

OK, the payment was received and I just upgraded your account.

There must have been something wrong with the way it was entered the first time.

Yes, it seems that way. Our PayPal account is setup to automatically accept any incoming payments (as you saw the second time). Also, however the payment went to the wrong address all the emails went to a wrong address too.

I checked our spam folders and I can't find any of those messages after the first one. I think either you typed our email address wrong, something on your computer is mangling our email address (a virus perhaps), or something else.

Try clicking this link and sending us an email: support@wyday.com

Don't copy and paste it. Just click it. Then post here after you've sent us an email.