Downloading Twice

Hi,

We have been using wyUpdate and wyBuild for a while now without any issues. We have noticed lately that when we release an update and the client checks for a new update that it appears to be downloading twice. The first update seems to be just the small patch update (say 300kb) and then it will loop to the download again, this time downloading a full update (30mb). This is all from within our .NET application using the Automatic Updater component. When we test on our testing machines we can also duplicate the issue. It will say "downloading update" and download the patch, then when it gets to 100% it will reset to 0% and count up to 100% again, this time getting the full update set rather than just the patch.

This has only happened fairly recently and it may be something that we are doing incorrectly. Any advice on things to check would be appreciated.

We are not doing a full patch set from the very first version all the way up to the latest version of our application, we are only creating patches from the previous 3 versions up to the latest version.

Thank you

Hey Cody,

The "catch all" update is downloaded because one (or many) of your files failed to patch. This can be caused by various things. The quickest way to find the root cause of the error is to going into wyBuild, File->Properties->Update & server files, then uncheck "Create a catch-all update for corrupt installations".

Now rebuild your updates and re-upload them. Re-run the update and instead of downloading the catch-all update wyUpdate will now tell you exactly which file failed to patch.

Tell me if this helps.

Hi Wyatt,

Thank you for that. Worked perfectly.

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