Update on MAC OS X 10.6.6 Intell

Hi,

My workflow is. I installed my program, entered trial extension, got 14 days of trial.

Next day I updated my program (both times I used standard PackegeMaker installer), and got "Not licensed" status, that means trial is not found. After I entered the trial extension I got the trial day again.

It is strange, why the trial was missed after update? (the dat file and GUID is the same).

Can you please check this?

Thank you.

Are you calling TurboActivate within the PackageMaker installer? If so, this is probably where the problem is. TurboActivate saves the activation data on a per-user basis. The PackageMaker installer is probably running as an Admin app, while your app is running as the regular user.

My recommendation is to just use TurboActivate within your app, and not in the installer.

Hi Wyatt,

No, we are calling TurboActivate from our application. We don't use license staff in the installer now.

Could this occur because the update replaced Application boundle including TurboActivate.dat?

I could only speculate on what happened, but in order to know for sure I'd need to be able to replicate this. Can you reproduce this behavior?