AWS / EC2 License DeactivationAnswered
Hi,
Our product has traditionally been installed on on-prem servers, using the Turbo Float library and the Turbo Float Server installed on the same hardware. This has worked without any issues.
We now have more customers that are moving entirely to EC2 which is starting to cause us a few problems. Naturally once an EC2 instance is shut down and restarted, there is a likelihood that it may come up on a server with a different fingerprint. Sometimes the license activation remains, but occasionally the license will get deactivated. At the moment our workaround for this is to deactivate the product key in the LimeLM dashboard and then reactivate it. However this is a manual process that can only be performed by our support engineers and not the customer.
Is there any way for us to make this an automatic process if the deactivation occurs?
The TurboFloat Server should *never* be installed on a Virtual Machine. Hence, the big red box telling you *not* to do that in LimeLM when you create a key enabling VM activations for TFS keys.
We'll be releasing hosted TFS instance soon. Meaning they can host on our infrastructure.
Or they can install the TFS on a real machine on their infrastructure.
But, no, we don't support installing the TurboFloat Server on a VM.