enable/disable missing from network adapters
With one customer, to fix for error TA_E_ENABLE_NETWORK_ADAPTERS, we look at disabled (greyed out) network adapters. But enable/disable menu item for 3 VPN related network adapter is not there. So we cant enable them. These adapters are disabled or greyed out, but one can connect them and then they become blue. In summary, one can connect/disconnect any of these 3 vpn adapters, but not enable them. This prevents activating the license. Any workaround or hints on how to solve?
It is not a turbofloat version issue or how we use the code. The issue of all network adapters to be enabled, for activation to work, is well known and understood. Just in this case, the IT administrators and us cant figure out why the network adapters dont even have the menus that enable/disable them. They can just be connected/disconnected. Since you deal with enabled network adapters issue globally from all customers, you may have a better insight about the issue.
Please provide all the information requested. Yes, it’s important or we wouldn’t ask for it.
We don’t waste time guessing what the problem is without all the information.
The customer is using TurboFloat v4.3.2.0. The error code is 28. Please see the adapters on customer's computer http://s3.amazonaws.com/bloomce_assets/test/network%20adapter.png
Access is denied to that file.
Start by using TF 4.4.4.0. We’ve fixed a number bugs including for the errs you’ve described.
Start there.
What OS version are they using? Did they update their drivers? Do it now.
access to file enabled; please look once. I will request the customer to upgrade to a cut which is built with TF4.4.4.0
What OS version are they using? Did they update their drivers? Do it now.