Hard to know. Details matter. What error code? What function is failing? What params are used?
We are using the latest versions of both TA and TF with Delphi.
Due to the pandemic, more and more clients are using our software via terminal server and the turbo float client fails to work on terminal server without administrator rights. I suspect that this is due to the fact that we are using the recommended TA_SYSTEM and TF_SYSTEM to store licensing data.
So my questions are:
1. Is the use of TA_SYSTEM / TF_SYSTEM a possible explanation of this problem ?
2. If so, can we switch to TA_USER / TF_USER without any worries about computers already activated with TA_SYSTEM / TF_SYSTEM ?
Thank you for your advice.
Hard to know. Details matter. What error code? What function is failing? What params are used?
We are still investigating that with the customer and let you know as soon as we know more. But what about the second question: can we switch to TA_USER / TF_USER without any worries about computers already activated with TA_SYSTEM / TF_SYSTEM ?
Yes, TA / TF are smart enough to detect what is existing. If they've successfully activated / saved the TFS server data using TA / TF _SYSTEM then TA / TF will continue to use that even if you've switched over to TA / TF _USER