Update failed to installAnswered

Hi,

I followed link https://wyday.com/wybuild/help/walkthrough.php  to implement "AutomaticUpdater" in .NET windows service. I got an exception when I upload new version i.e., "The update failed to install. Message: 2 processes are running". We have three exe's in our project one is windows forms and two windows services. We implemented AutomaticUpdater in one service. can you please suggest me how to overcome this issue?

Thanks

Anusha k

Answer

Answered on the phone and covered multiple times in this forum and our help articles.

Short answer: close the processes before you updated or else wyUpdate will tell the customer that the processes need to be closed.

Shorter answer: it's telling you exactly what needs to be done.

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