Odd activation messages & errorsAnswered

Hello, users seem to have odd activations messages & different outcomes for each one, such as:

  1. License is not activated or genuine. You must reverify with the activation servers. Type R and then press enter to retry after you've ensure that you're connected to the internet. Or to exit the app press X. Invalid input. Press R to try to reverify with the servers. Press X to exit the app. Successfully reverified with the servers! → Works
  2. The activation has expired or the system time has been tampered with. Ensure your time, timezone, and date settings are correct → Does not work, despite the fact that we made absolutely sure the dates and time are correct on his computer, even after restarting. Very odd behaviour

These are some of the messages. It seems this is also new behaviour on our side, not seen before, maximum 2 times in the last 3 months. Any clues, please?

The activation has expired or the system time has been tampered with. Ensure your time, timezone, and date settings are correct → Does not work, despite the fact that we made absolutely sure the dates and time are correct on his computer, even after restarting. Very odd behaviour

Timezone is the key one. Also, not tampering with the date/time/timezone at all. Fix  all 3. Restart. Try again.

Also, use the latest version.

, edited

Right, so that is not it. We know the settings are correct and there is no issue there. May there be a bug that we should be aware of, either provoked by us or within the release we are using?

Our version is 4.0.9.6 → are there issues with this regarding timezone erorrs?

Answer

Maybe. It's a nearly 4-year old version. Use the latest.

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