TA_Activate returns 36 on WindowsSolved

Hi,

A client is trying to activate our software on Windows, but he reports an error nr 36, which is not one of the expected error codes for TA_Activate... It seems to work for other clients.

Any help would be highly appreciated.

Here is my code (error code 36 is returned by TA_Activate, at the end):

HRESULT hr = TA_CheckAndSavePKey(taHandle, productKey.toUTF16(), TA_SYSTEM);

if (hr != TA_OK) { AlertWindow::showMessageBox(AlertWindow::WarningIcon, "Authorisation Error", "Unable to validate this product key (" + String(hr) + ")"); return false; }

hr = TA_Activate(taHandle, 0);

if (hr != TA_OK) { AlertWindow::showMessageBox(AlertWindow::WarningIcon, "Authorisation Error", "Unable to activate with this product key (" + String(hr) + ")"); return false; }