What exactly is the problem? The trial is expired and your app is telling you the trial has expired. That's expected.
I'm using try-before-you-buy account and keep getting the following message that probably means I'm not doing something right:
Message: Failed to start the trial. The verified trial has expired. You must request a trial extension from the company.
NOTE 1: I'm probably doing something wrong. Here is the detail: For testing purposes, the trial was first set to 1 day on 4/9/2020. But today (4/11/2020), I extended it to 5 days, that, I assume would set it to last until at least 4/14/2020. I then downloaded the newer copy of TurboActivate.dat and replaced the old one with the new one in bin\debug and bin\release folders where other TurboActivate files are also present and work fine.
NOTE 2: Message occurs at the following line of step 9 titled "Adding trial functionality" of your c# sample online tutorial (https://wyday.com/limelm/help/using-turboactivate-with-csharp/):
ta.UseTrial(trialFlags);
Question: What I may be doing wrong and how can I resolve the issue?
My account shows the following details:
Products 1Total product keys 2Allocated activations 3Floating licenses 0Verified trials 2Users 1
What exactly is the problem? The trial is expired and your app is telling you the trial has expired. That's expected.
But my account details page reads as follows on your wyday site:
Here are your current account details:Products 1Total product keys 2Allocated activations 3Floating licenses 0Verified trials 2Users 1
Now, I know that a free account allows 1 product and 1 user. But it does allows 10 activations. And the above info seem to indicate that I still have 7 activations left. When I am debugging my C# Microsoft Office VSTO addin app, I want to test it with different scenarios. Why then in even third activation, it says trial expired? I even tried to change the trial period to 30 days or even 0 (no trial) but still getting the exact same message of trial expiration. I even crated a new product key but still the same message. Could you please explain what I am doing wrong and how can it be corrected so I can complete my testing with Wyday while I still have at least 7 activations left?
Trials are different than activations.
https://wyday.com/limelm/help/trials/
My advice: play with the example app for a while so you understand how activations work and trials work.
If you want to extend your trial, create a trial extension.
If you mess with the system time then the trial will expire without warning. This is by design. If your trial has expired and then you modify the global trial length value, it doesn't add time to existing trials. Also, by design.
Create a trial extension if you want to continue to test trials.