Ignored support requests? (No.)Solved

I noticed someone posted a topic yesterday at 1:21 pm and Wyatt responded today at 8am. A response time of under 19 hours.

I am therefore puzzled why my topics remains unanswered after 72 hours and 34 hours respectively?

We don't work on weekends (unless there is an emergency). If you ask something late in the day on a Friday you've basically hit weekend time.

And we typically answer all "piled" up questions on Monday in order of "ease of answering". If it requires thought, planning, and investigation then it will be punted until one of us has time to investigate, provide the details, etc.