LimeLM Web API key limitations

Hello

I have tried to use your example to find the product keys using an email address but I'm getting the error "164 An API key must be used by a single device."

I have a solo account which allows one user (myself) and I'm using the existing API key to generate keys with Fastspring. In order to use the find product keys am I expected to upgrade to a basic account at nearly triple the cost?

Also I find that users occasionally lose their activation because they did not connect to the internet. When they try to reuse their product key on the same computer, they are unable to activate because the product key has already been used. Is there any example script to deactivate a licence?

Kind RegardsNick

>> "In order to use the find product keys am I expected to upgrade to a basic account at nearly triple the cost?"

Yes, if you're using the API key from multiple machines you'll need a separate user for each of those uses.

Since you're on the Solo plan it's probably not necessary to automate "finding pkeys" for customers (you might get 1 or 2 requests -- not worth the effort of designing and securing such a service).

>> "When they try to reuse their product key on the same computer, they are unable to activate because the product key has already been used"

That isn't likely. TurboActivate correctly handles re-activating the same product key on the same machine without any intervention from you.

If you're using the latest version of TurboActivate then customers that claim that is happening are lying to you. If you're not using the latest version of TurboActivate, then do that.

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