phisical software package case( Not digital download)

Hi,my question is :I want sell a software,both : online (with keys download after order) and in a phisical shop,with a cd,package etc.I suppose,in this case, I have to generate bulk keys and I put one ativation key inside each package . rigth?If so, I would know, if (and how ) catch user datas : Name,Company,Id Vat,Email....In other words how "to force" user to release that informations, before activate a license.

This is a good question. There are a couple of ways to do this:

1. Collect this information when the customer buys your software. Choose a particular product key from that pregenerated list (and send them that particular disc). And set those custom license fields for that product key when the charge is processed.

Thats the easiest way.

A harder, more complicated way:

2. Process the order blindly send them a disc. When they activate their product key check to see if the custom license field is set. If not, send them to your website where you can collect their information and set the custom license fields. And have a button that the user can click after theyve done that step. The button will reverify immediately and get the latest custom license fields.

Obviously the first option is better.

about first way : the problem is that user buys my software in a real shop (not online), so I don't see or meet him/her

Ok, then the second method is the way to go.

Apologize for disturb: could you be more clear about second solution?sorry again