TA_UseTrial returns TA_OK, but not available in trials list.

Hi Team,

Any issues with Timed trials ?

TA_UseTrial giving response as TA_OK, but actually the entry was not created in limelm trials list.

This is happened today.

Kindly let me know.

Thanks,Mallikarjuna

Nope, we don't have any known issues with verified trials.

We need a whole lot more information in order to give you useful feedback. Here's a brief article that describes what information is needed: https://wyday.com/limelm/help/faq/#useful-reports

In short:

1. Versions! (TurboActivate, the version of the OS the customer is on, etc.)

2. Code! (We don't know how you're making function calls). For example TA_UseTrial has both verified an unverified trials. Described here: https://wyday.com/limelm/help/trials/

3. If you are indeed using verified trials are you using trials with the correct version in LimeLM?

4. Have you started the trial before on the computer? Verified trials won't create a new verified trial in LimeLM -- that's the point -- it will resume where it left off even if the customer re-installs their OS: https://wyday.com/limelm/help/trials/#verified

Long story short, a good assumption to make is that our systems are working as designed. We actually need more information to give useful help.