Offline activation and network adapters

Hi,

Using offline activation with TA4.x. Since it is not working at client site, I want to know what should be the status of network adapters: enabled, disable or don't care.

Is there a checklist for offline activation as well? It is badly needed since most clients that dont have internet access, we cant diagnose over shared screen with them.

Thanks

Anu

Covered here: https://wyday.com/limelm/help/faq/#disabled-adapters

Important points (well, the whole FAQ, but here the points most people skip and shouldn't):

1. Use the latest version of TurboActivate!

2. Notice that on modern Windows TurboActivate can read adapters even if the customer has decided that disabling a network adapter is a useful security protocol (it's not, but try convincing people of that).

3. Running your app as admin and/or runing the TurboActivate as admin will "magically" fix the problem if they're running on soon-to-be-deprecated versions of Windows (Windows 7 and older).

4. If you're still having problems, please provide enough information so that we can actually help you: https://wyday.com/limelm/help/faq/#useful-reports

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