Offline check for updates takes several minutes

Hi,

I work as developer in a telemedicine company. We are using wyUpdate to update our image transfer service remotely. This service is installed in several remote servers in different hospitals.

We have a central application monitoring the version state of the remote services. When a new version is deployed, the user of the central application can send the both server and update files to the hospitals. When the files are received, the hospital server can do two things:

1. Check its version: wyUpdate.exe -server="file:///C:\Program Files (x86)\TMC Net\Updates\wyserver.wys" -updatepath="file:///C:\Program Files (x86)\TMC Net\Updates" /fromservice

2. Update version:wyUpdate.exe -server="file:///C:\Program Files (x86)\TMC Net\Updates\wyserver.wys" -updatepath="file:///C:\Program Files (x86)\TMC Net\Updates" /fromservice

The problem we have is the check update action takes for a long time in some hospitals, until three minutes, meanwhile others do it in less than a second.

We don't know why it is happening. Is it possible the "self-updates sites" have something to do? Could you explain me what are wyUpdate doing with this sites?

I see there are two self-update sites configured in the client.wyc file:

http://wyupdate.googlecode.com/files/client.wyshttp://wydaty.com/files/wyupdate/updates/client.wys

Can I disable them?

Thanks in advance for your help.

Javier Ferndez

Yes, you'll have to specify local self-update sites instead of using the defaults. You can use the same variables in the self-update sites.

Hi Wyatt,

Thank for the quick response.

I have done the change, but the time is exactly the same, about 34 seconds for the hospital we are using for testing.

I also did another simple test, double clicking on wyUpdate.exe in my PC, and on the file in the hospital server. Meanwhile in my PC the update window pops up inmediatly, in the hospital server appears about 35 seconds after.

Is there anything I can do to speed up this version checking?

Thanks in advance,Javier Ferndez