Unable To Check For Updates

Everything was working fine for me and then a couple of weeks ago all of my users are getting the same error when trying to update.

Error trying to save file: Error downloading "https://www.helpcompute.com/win10manual/updates/wyserver.wys": The underlying connection was closed: An unexpected error occurred on a send.

Using any browser including IE, Edge, Chrome, and they can all get to and download the file.

Searching for a solution I see that this is usually a server problem. I use Dreamhost as my hosting service and store the files there, however, they have stated that they have not changed anything with the servers or security.

Any Ideas?

My guess is that youre using the .NET 2.0 versions n of eyUpdate and DreamHost has removed support for all TLS versions lower than 1.2.

Solutions:

Use .Net 4.0 version of wyUpdate

Re-add old version of TLS to DreamHost.

One of the above will solve the problem.

Thanks for the input. I was already using .net 4, however, it doesn't fix the issue. I'm sure it is on the hosting side.

I ended up creating a new http site and not https dedicated to my updates, and had to create a quick patch for my program to point everyone to the new update site. Works fine now.