First, make sure you're using the latest version of TurboActivate (currently, 4.0.9.6), then try again. If it's still saying you're in a VM, then see our FAQ: https://wyday.com/limelm/help/faq/#in-vm
If you don't have Hyper-V enabled but TurboActivate *still* says you're in a VM (and you went through all the steps in the FAQ -- disabling Hyper-V, restarting the system, etc.), then we'll collect more information from you to see if it truly is a false-positive.