First update to the latest version (currently 4.0.9.7), and then try again: https://wyday.com/limelm/api/#turbofloat
Let us know if you still get an error.
TurboFloat Server: TA_FAIL on offline activation after online activation
Hi,
We've noticed that on TurboFloat server, it doesn't seem possible to activate offline if you have previously activated online on the same machine, even after deactivation. We've reproduced this on a couple of different systems with different keys. Here's what we did:
$ TurboFloatServer.exe -a="ABCD-EFGH-IJKL-MNOP-QRST-UVWX"
"2017-07-03, 11:37:15 <notification>: Activated successfully."
$ TurboFloatServer.exe -deact
"2017-07-03, 11:37:52 <notification>: Deactivated successfully."
$ TurboFloatServer.exe -a="ABCD-EFGH-IJKL-MNOP-QRST-UVWX" -areq="foo.xml"
"2017-07-03, 11:38:03 <notification>: Activated request file saved successfully."
(manual activation response is generated in LimeLM dashboard and saved in bar.xml)
$ TurboFloatServer.exe -a -aresp="bar.xml"
"2017-07-03, 11:39:43 <error>: Failed to activate.2017-07-03, 11:39:43 <error>: Error code 0x1. Contact support or your system administrator."
It seems like activating offline should be possible here since the online activation was deactivated. Is this a bug/not supported?
Floating license server (TFS) v4.0.9.0.
Same issue w/ 4.0.9.7 (ran through all steps above).
2017-07-03, 14:01:00 <error>: Failed to activate.2017-07-03, 14:01:00 <error>: Error code 0x1. Contact support or your system administrator.
...
Floating license server (TFS) v4.0.9.7
2017-07-03, 14:01:27 <notification>: Auto-detected 1 CPU cores; creating a thread pool that large.Failed to check activation. No license is currently activated.
FWIW this is on a 64-bit Linux TurboFloat server (just realized I'd recreated the command line using the windows exe)
Bump -- as above, we've tried this with the latest. Anything else we could try?
We can't reproduce this here. More information is needed. What operating system and what version of the OS are they running on? Can you reproduce it? What happens when you pass in the full path of the activation request file (rather than just the filename)?