Getting "Failed to Activate." with RetCode 28 in Adobe AIR app on Windows 10

A customer of us aren't able to use his license key to activate.TurboActivate dispatches an evt:"TurboActivateEvent" event with with evt.RetCode = 28 and "Failed to activate" as evt.ErrorObj.message.

We are using the latest "Version 4.0.9.6" of TurboActivate for Windows in our app. Our customer experienced this on a Windows 10 computer.

I cannot find any case for retCode 28 in the Turboactivate for Adobe AIR ActionScript source files..

You can find all error codes in TurboActivate.h with full descriptions and how to handle them. Look in the "API\C" folder.

Error code "28" (aka 0x1C) is "TA_E_ENABLE_NETWORK_ADAPTERS"

More information here: https://wyday.com/limelm/help/faq/#disabled-adapters

OK, thanks. I'll guess I'll have to update the ActionScript file (TurboActivate.as) with these codes myself? If so, that's no problem 🙂 Just wanted to know if there existed "official" Adobe AIR example updated with the error codes above 20.

We haven't updated the Adobe AIR example yet.