TurboFloat server always needs restart before connectingAnswered
Hi, we have a customer using TurboFloat (latest versions 5.0.2.0 and 5.0.3.0). This works except that they say they have to restart TurboFloat every time they want to connect to it from our application. Once the application has retrieved a licence everything works fine.
It looks like the application is throwing W_TF_E_INET, so the problem would seem to lie with the local network, but why would it spring to life after restarting TurboFloat? Is there anything further we can do to debug this?
Thx.
P.S Here's the actual message from the customer:
"The current License Server is on a virtual machine requires the server license to be restarted almost every time any of the software is opened. Upon opening the software it will say it is unlicensed at which time the users have to log onto the license server and go through the license server restart procedure for the specific software, once the server has been reset then they are able to click the request floating license button."
Well, the TurboFloat Server should not be run from a virtual machine. We go out of our way to make it hard to do that. You *can* do it, but you *shouldn't* do it.
Why? For a variety of reasons (misconfigurations, cloned-vms, etc.).
This sounds like a VM misconfiguration. Why it's “freezing” is a question for their engineers. The simplest solution: run the TFS on a real machine. It can be small and cheap. Even running on a raspberry pi is possible if they're particularly cash-strapped.