Ive got 2 clients now who can’t activate. We are using latest version of turboactivate.dll 5.0.2.0 and we’ve tried the solutions below including a complete WMI rebuild but they’re getting the error regarding network adapters being disabled. Do you have any suggestions?
* Enabling disabled network adapter - there were none that were disabled
* Updating network adapter drivers - there were no updates required
* Rebuilding WMI repository
Yes,
TA_E_ENABLE_NETWORK_ADAPTERS" or throwing the "EnableNetworkAdaptersException" exception, why?TA_E_BROKEN_WMI). What does that mean, and how do I fix it?At the end of the WMI FAQ it tells you what to do:
Now open a PowerShell command prompt (which is different than a "cmd" prompt), and run the following command:
Get-WMIObject MSFT_NetAdapter -Namespace root\StandardCimv2If you're on Windows 8.x, 10, or 11 (or equivalent Windows Server version 2012, 2012 R2, 2016, 2019, 2022, etc.), you should get a full list of your network adapters whether they're connected to the internet or not. If you're on those Windows versions, and that PowerShell command gives you an error, then you still have WMI corruption. Contact your system admin and tell them to fix it. Or re-install Windows for the easiest fix.
Ask the client to do this in Powershell
in Search type: Powershell
Then paste this command in Powershell:
netsh interface show interface
and return what it says, if one the first column item says Disabled, that's the issue - it's usually the WIFI one, people are not catching it's also an ethernet adapter
Pierre
I have one client I can't resolve this week (he upgraded from Windows 10 to 11 and now not working). Normally just enabling other ethernet interfaces fixes the issue.
Here's what it reports - it initially works and then stops working when we recheck license but it does not disable any ethernet interfaces…
Pierre
//
PS C:\WINDOWS\system32> netsh interface show interface
Admin State State Type Interface Name
-------------------------------------------------------------------------
Enabled Disconnected Dedicated Ethernet 2
Enabled Connected Dedicated Ethernet
Enabled Disconnected Dedicated Ethernet 3
Enabled Disconnected Dedicated Wi-Fi
PS C:\WINDOWS\system32> Get-NetAdapter
Name InterfaceDescription ifIndex Status MacAddress LinkSpeed
---- -------------------- ------- ------ ---------- ---------
Ethernet 3 Intel(R) Ethernet Controller (3) I22... 23 Disconnected 64-4B-F0-37-75-1A 2.5 Gbps
Ethernet Marvell AQtion 10Gbit Network Adapter 22 Up A0-AD-9F-A0-98-79 1 Gbps
Wi-Fi 5 MediaTek Wi-Fi 7 MT7927 Wireless LAN... 21 Not Present 0 bps
Wi-Fi 3 MediaTek Wi-Fi 7 MT7927 Wireless LAN... 11 Not Present DE-56-7B-1D-12-C3 0 bps
Ethernet 2 Intel(R) Ethernet Controller I226-V 9 Disconnected A0-AD-9F-A0-98-78 0 bps
Wi-Fi 4 MediaTek Wi-Fi 7 MT7927 Wireless LAN... 7 Disconnected DE-56-7B-1D-72-A3 0 bps
Wi-Fi MediaTek Wi-Fi 7 MT7927 Wireless LAN... 5 Disconnected DC-56-7B-1D-52-83 0 bps
Bluetooth Network Conn... Bluetooth Device (Personal Area Netw... 4 Disconnected DC-56-7B-1D-52-84 3 Mbps
