False-positive network adapters disabled on Windows 11 (TA 4.4.4.0)Answered

Some of our customers begin reporting issues with the license activation on certain Windows 11 systems.

The error says
“There are network adapters on the system that are disabled and TurboActivate couldn't read their hardware properties (even after trying and failing to enable the adapters automatically). Enable the network adapters, re-run the function, and TurboActivate will be able to "remember" the adapters even if the adapters are disabled in the future.”

All adapters are up and running.
I have attached some screenshots including Windows 11 build where this problem constantly reoccurs.

https://imgur.com/a/B6fOWck
 

Answer

Covered extensively on our forum and our blog. Use the latest version of TurboActivate (currently 5.0.2) – it works around buggy Windows network drivers.

Your first step in any support request should be to update. We fix things constantly.

🔥 1

Unfortunatly, I have to reopen this topic. 
I have updated TurboActivate DLLs to 5.0.2 and it helped. 
Our testers were not able to reproduce the problem any longer. However, some users, despite they actually have TurboActivate 5.0.2 (we double checked), are still facing the same issue, in addition, one of the users reported the following issue - The WMI repository on the computer is broken (after update). We will try to walk him through the solution from the FAQ.
Any info you need from us about the user's environment? 
 

The same here. TurboActivate really need provide a solution.

  1. Use the latest version.
  2. If they get a WMI error, follow the FAQ, including the last step, which is to provide us enough information.
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