TurboActivate Reading Windows 11 Computer As Virtual MachineAnswered
I'm running into an issue where TurboActivate thinks I'm on a virtual machine when using a Windows 11 computer.
My software works perfectly fine on Windows 10 - the software was developed years ago and this is the first time I have encountered this error. I'm attempting to install the same software on a computer that came with Windows 11 pre-installed and I keep running into activation error. I'm unable to even start the trial period of my software. I have attempted to re-install the software multiple times now and I can confirm that I'm not using a virtual machine. I would like to keep my licenses hardware-locked so I do not want to use TurboFloat.
Error code:2024-10-28 [Ox00000c64] DEBUG *software name*. SWActivation — TA_UseTrial failed: hr = Oxll2024-10-28 [Ox00000c64] DEBUG *software name*.SWActivation - The function failed because this instance of your program is running inside a virtual machine / hypervisor and you've prevented the function from running inside a VM.2024-10-28 [Ox00000c64] FATAL *software name*.SWActivation — Error activating trial. Please activate the *software name*. Contact *company name* to purchase a license key.
There's a whole FAQ on this: https://wyday.com/limelm/help/faq/#in-vm
Short answer: they're in a VM. They can disable it if they want.