WyBuild updates getting confused & failing

Hi,

As a registered user of wyBuild I am using it for a couple of small products.

For one small product, a C++ based app I had several users that got failures during the update process. I would expect these were network problems.

However for a couple of these users the update is now confused.

One user has my project version 0.5.6 and I can see that by his screen shot. But when he clicks the update button the result is that he is being asked to update to 0.5.4 which was a prior release.

How does wyBuild keep track of what version is what and what needs to be updated? I am trying to figure out why these few customers are seeing requests to update to a prior version. Is it a registry thing?

Mark

Hey Mark,

This is answered in the FAQ: http://wyday.com/wybuild/help/faq.php#where_vnum

The problem is that likely something is "rolling back" the client.wyc. Is it the customer? Is it you? Is it some other installer? Is your installer misconfigured (see the step-by-step walkthrough: http://wyday.com/wybuild/help/walkthrough.php, specifically step 5b -- it's important).