Perhaps you could just maintain a list of such product and just skip them in your signature? A previous example discussed was specialized devices such as nVidia mellanox. This would save a lot of techsupport pain here…
Activation turns off a network adapterAnswered
The adapter is Killer E3100G 2.5 gigabit Ethernet - google says it's Intel tech. All latest, Drivers are updated, windows 11… client can't activate because LimeLM turns off adapter when activating.
Answer
This particular product of Intel's is a buggy pain in the ass. Covered multiple times in this forum (search for “killer”).
https://wyday.com/forum/t/16615/ta_e_enable_network_adapters/#post-35398
That's not an easy task. It's not enough to exclude particular models, we would need to exclude driver version ranges, and configuration mistakes, etc. We try to make TA / TF as smart as possible by detecting and fixing a lot of end-user configuration errors. But we can't handle everything.
Long story short: these are fixable problems. Sometimes by the manufacturer. Sometimes by the end-user.
Maybe just skip those that fail to hash your hardware signature… You can't ask people to replace hardware that works except for LimeLM. As other mentioned Network Adapter is getting bad.
Updating the drivers and the OS fixes the problem 99% of the time.
If the driver is crashing then the hardware is faulty and/or the customer has forced the incorrect driver on the adapter.
A client found this fix working
OK already 3 success (different cards) with network adapter issue in last 24 hours, yeah! that was becoming a pain…
#Before running these commands in powershell make sure you know your wifi passwords they will be erased.
cd C:\Windows \System32 \wbem
mofcomp C:\Windows\System32\wbem\NetAdapterCim.mof
mofcomp C:\Windows\System32\wbem\en-US\NetAdapterCim.mfl
I’m glad. Also, that’s from our FAQ: https://wyday.com/limelm/help/faq/#fix-broken-wmi
Wait, now same issue on Rocky Linux 8.5 today (Intel NUC)- is there a recommanded mofcomp thing for Linux?
Linux is a different beast. They actually need to have 1 or more Ethernet or WiFi devices installed (and have the correct driver compiled into the kernel and enabled.
Hi, just subscribing to this thread.