RisksAnswered

Hey Jeff,

If we as a company go with LimeLM to license our software, are we totality dependant on LimeLM maintaining their server functions and support, to allow our customers to use our product and to protect our software?

No. You have a couple options that significantly reduce (or eliminate your risk). The cost is higher, though.

One option is to get source code escrow. Where we put our source code into a mutually agreed upon 3rd party, and if we go out of business then you get limited rights to the source code. Of course the cost of the escrow would be paid by you. And this only protects you against the case where we go out of business.

A second option is to host LimeLM on your own servers. This is an expensive option and is only recommended for companies with dedicated admins. But this would ensure that you're completely in control of the activation servers.

Honestly, your best-bet is to use our hosted activation servers because they're very fast and reliable and they're trusted by many large companies. Currently we have 99.96% uptime and we're working on improving that.

Can you reassure me that the services will be maintained and prices stay reasonable in all circumstances, for example if your company is bought out?

No, but market forces can reassure you of that. Namely, our company does not exist in a vacuum. We have competitors. Some with prices much higher than ours, some with price comparable to ours, and some with "bargain basement" prices.

So, will our prices always be what they are now: no. But we will always ensure our prices are fair for the benefits we're offering. And the fact that we have competitors will ensure we have competitive prices.