This function has been throwing error for a good part of our users.
What is the exact error? Are the customer's activated?
TurboActivate.IsGenuine(0, 0)
Don't call IsGenuine with (0,0). At last use (1,1). Or better yet (7, 14).
Also, make sure you're using the latest version of TurboActivate (currently 3.4.6).