An error code of 0x04 is TA_INET. So they're blocking wyday.com an/or https://wyday.com intentionally or unintentionally. Tell them to type "wyday.com" into Internet Explorer on the computer that's not able to activate. They'll see an error message that will help them out.
Error Code 4
brucebWe have a prospect trying to use a trial activation and is receiving an extend trial error (4) message when they attempt to activate. We've never had this message before.
The computer is on the internet behind a proxy server. We told them there are two sites (and any wildcard subdomains) that must be cleared for internet use if the computer has restricted internet access. These two sites are: wyday.com and https://wyday.com. Their IT department said they cannot use wildcards to unblock a sub domain, if there is a sub domain that is being blocked they'll need to know what it is.
Thoughts?
Thanks,
Bruce