SFTP (SSH)

We are testing a trial version of the software and are using SFTP (SSH) but we require a private key for the server. Where or how do we add the key in the upload site setup?

The SSH uploader built into wyBuild doesn't currently support key files for uploads (only user/passwords). You can use third party uploaders like CyberDuck or FileZilla.

So if we are using a private key on the SFTP site does the automaticupdater need that key to check and install the updates as well and if support for the key is not there does that mean the updater will not work either.

So, if I use Filezilla to upload the package how does the updater download the update when the site requires a key?

Another issue, tried basic FTP instead of SFTP and checked via web-browser (worked OK), but timed out with error. It resolved the IP address but for some reason the port number on the error message "Failed to connect to xxx.xx.x.xx:49816" shows a different port instead of 21. Also noticed that every time I try to test the connection the port number increments by 1.

My understanding is that all SFTP's require a key to be secure, so I don't understand why SFTP is supported in the application. Can you please clarify?

Would love to purchase this product as soon as possible as soon as I can get it to work.

Thank you.

Another issue, tried basic FTP instead of SFTP and checked via web-browser (worked OK), but timed out with error. It resolved the IP address but for some reason the port number on the error message "Failed to connect to xxx.xx.x.xx:49816" shows a different port instead of 21.

Make sure you set the "Server type" to FTP.

Make sure the port is 21.

Make sure the "host" doesn't include anything other than your host name (example.com or www.example.com)

And make sure you're actually connecting to a real FTP server.

My understanding is that all SFTP's require a key to be secure, so I don't understand why SFTP is supported in the application. Can you please clarify?

No, SFTP can use username/password too. We just don't support it yet.

So if we are using a private key on the SFTP site does the automaticupdater need that key to check and install the updates as well and if support for the key is not there does that mean the updater will not work either.

Use HTTP for download. So run a small HTTP server on your server (NGINX, Apache, etc.) and that will serve the files to your users.

Let me understand this, for upload, we can select HTTP, FTP, SFTP, Amazon S3, Windows File Share. For download, we can use HTTP or FTP.

As a Network Admin, I would just select one and use for both upload and download. It is nice to have the diverse capability but most Enterprise customers would use only one and it is most like be a secure communication (HTTPS or SFTP). Something to add on your next release.

Thank you

Yes, you can download using HTTPS. You just can't download using SFTP (SSH) because we haven't added it to wyUpdate, and because credential would need to be shipped with wyUpdate.