neilturpWe have two applicaitions that run with Lime and both work well. However, on some occasions when a user has not used the software for a while, when they next use it, the program is unactivated and they get the expired trial message. Reactivating sorts it out but why does it happen?
Neil 🤔
Hey Neil,
There's not enough information to tell you. My guess is the customer's computer changed. Or maybe they're on a virtual machine and the underlying hardware changed (which is why we recommend using TurboFloat for virtual machines).
If you give me more information I'll be able to help you.
