Error 550! Why?

Hi, I'm getting this error: Error trying to save file: Error downloading "ftp://user:pass@ftp.artemarcialprofissional.com.br/artemarcialprofissional.com.br/ampwin/wyserver.wys": The remote server returned an error: (550) File unavailable (eg, file not found, no access).

If i put the given URL on my browser it downloads flawlessly, why is that happening? Also, I've sent an email to my domain administrator (Dream Host) asking to change the default transfer type to binary, they did but it is happening yet.

Thanks.

It might be because of the FTP server you're using doesn't follow the strict protocol. Or it might be because the browser you're using to test the download has saved credentials. Copy the exact URL form the error and copy and paste it into another browser and try it there.

It might be because of the FTP server you're using doesn't follow the strict protocol. Or it might be because the browser you're using to test the download has saved credentials. Copy the exact URL form the error and copy and paste it into another browser and try it there.

Tried that in IE and it downloaded with no problems, what kind of protocols are you talking about?

Without having the exact URL I can't test it here. If you want to send it privately, send the client.wyc to support@wyday.com.

what kind of protocols are you talking about?

FTP protocol. Some servers don't follow the protocol or do crazy things. Also, we typically recommend HTTP or HTTPS download sites because there are faster and there are better, stable, well-maintained HTTP / HTTPS servers.

Without having the exact URL I can't test it here. If you want to send it privately, send the client.wyc to support@wyday.com.

what kind of protocols are you talking about?

FTP protocol. Some servers don't follow the protocol or do crazy things. Also, we typically recommend HTTP or HTTPS download sites because there are faster and there are better, stable, well-maintained HTTP / HTTPS servers.

ive sent u an email with the URL. You can post the answer here so other people can see it

We're still looking into this.

We're still looking into this.

Ok, I'm waiting. When you have an update about this, please send me an email and post the reply here so others can see it. Thanks

If you have symbols in your username or password (for example '@') then you'll need to express these in URL encoding in the Download Sites URL. For example:

ftp://update@bob.com:password@ftp.bob.com/%file%

Needs to be:

ftp://update%40bob.com:password@ftp.bob.com/%file%

See here for more info:

http://en.wikipedia.org/wiki/Percent-encoding

Regards,

mroshaw

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