Failed to deactivate

I am trying to deactivate a license calling Deactivate(true)I am getting an error: Failed to deactivate. uintResponse = 0 and retCode = 3.

I don't find any retCode 3 in the documentation. What does it mean?

Other facts:

* When I open TurboActivateWizard it says: your activation period has expired and XXX is not working.* If instead of deactivate the software I call GetPKey() I get the serial number I used for activating the license.* I have version 3.4.4.0 for the dll and the exe. The TurboActivate.dat was downloaded again and it matches the GUID.

Thanks

Hey Peter,

All of the error return codes are in TurboActivate.h. Note that the error codes in the TurboActivate.h file are in hexadecimal.

So error code 3 is "TA_E_ACTIVATE", which says "The product needs to be activated.".

What does that mean? It means you're trying to deactivate your app and it's already deactivated. Make sense?

Thanks.

We are working with Adobe AIR, and we are confused about intResponse and retCode.Can you let me know the difference among them?

The AIR sample code uses uintResponse but never make mention to retCode to check errors, in my case I get uintResponse = 0, and retCode = 3

Thanks for answering

If you open TurboActivateEvent.as all of these properties are explained. retCode must be used to see if the function succeeded or not.

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