vasanthi1in our client system Licensing Key auto renewal is not working. Deactivation also not working.click the deactivate button the application is close or show message "server Connection failed". last 3 year its working correctly.Now only got this problemour License key is (KEY Removed) .
how to solve this problem.
First, make sure you're using the latest TurboActivate. Get it on your API page.
Next, make sure the customer isn't blocking the activation servers. See if typing wyday.com in their browser works.
Next, make sure they're actually connected to the internet.
vasanthi1Yes .we are using Latest Turbo Activate dll and exe file. but the licensing key not deactivated. Give deactivate Show "connection to the server failed" error displayed. License Key Not extended automatically. so the application is not working. same application used for other customer there working.. Only one customer side only this problem .. pl z help me..
It sounds like it was one of the other 2 things I suggested:
Next, make sure the customer isn't blocking the activation servers. See if typing wyday.com in their browser works.
Next, make sure they're actually connected to the internet.
Did you check both of those things?
Call Deactivate().
