2) We update our prospects and customers with new versions...say they have 1.0.12 and we send v.1.0.13. Will this reset the trial period to 14 days ?
No.
1) We have noticed some problems (still gathering data and testing) with the trial period countdown. We offer 14-day free trial. On some machines after a couple days, the trial period is still 14 days. Has anyone noticed that ?
Did you call UseTrial() before calling GetDaysRemaining()? If not, do so. Also, did you use TA_SYSTEM when passing to UseTrial()? If not, do so.