Hey Andrew,
We send the invoice to the "oldest" admin on the account. (Oldest, meaning the first to sign up). Would you like an option to select who gets the invoice?
Hello,
I signed up for LimeLM for a client of mine and set up a payment method for the Plus version. Since then, we have set up another user on LimeLM for my client to use.
Every month, I get an email with the invoice. However, I want my client to get the email instead of me. Is there a way I can change what email address the invoices go to?
Thanks!
- Andrew
Hey Andrew,
We send the invoice to the "oldest" admin on the account. (Oldest, meaning the first to sign up). Would you like an option to select who gets the invoice?
I just want it changed...if you build an option to select who gets the invoice, that's great, but I don't need that right now. Are you able to change it?
Yes, we'll add an option to LimeLM.
We'll add it soon.
It's coming soon. The backend has already been written. Our order processing scripts are in the process of being improved to add this support.
I just opened a new topic on a similar issue, since I apparently missed this one when I searched. Regardless, we want the ability to notify multiple admin accounts of the invoices, if that is an option.
Hey Chris,
Currently all admin accounts receive the invoice. So you're either the "To" or the "Cc". Check your spam folders. Also, you can print all invoices here.
In the near future we're enabling the option to only select certain users to receive the invoices.
Has there been any change on this? At the moment we seem to be having the invoices only go to one admin on the account, randomly. I have the option set on my account, but I'm not receiving the invoices. If we set all of the other users to non-admin, will that guarantee I see the invoices?
Currently all admins, and all regular users with permission to view credit cards/invoices get the invoices. Every single one. In the future we'll modify the script so that you can limit customers that don't want to receive the invoice.
If you're not getting the invoice, check your spam settings, and modify your mail server to allow all mail from wyday.com.