Searching for product key

Hi,

We now have a few products that integrate activation and it works well so far. We do have a problem locating product keys. Let me explain.

Out products are sold on CD-ROM. We bulk created the product keys and print them at the back of each CD case. Customers buy the CDs through our online store and the CDs are shipped automatically. We have no idea of the product keys and customers. The product keys are not assigned to a customer using the email field that can be found when a single product key is created. Hence the Search (Advanced Search) work only with a product key, that we don't necessarily have. We already have encountered support issues where the customer claims not to have a product key, it's mistyped, and the only way we can verify is to go through all activated product key one by one. Tedious at best.

We _do_ ask for an email address during activation and that email address is stored in the extra data field. Would it be possible to extend the search (or just the Advanced Search) to include extra data? Or is that already possible?Thank you!

We don't currently have the ability to do it within the LimeLM dashboard (it's coming after TurboFloat is released). We do, however, have the ability to search using license fields via the web API. See limelm.pkey.advancedSearch (particularly the feature_name[], feature_value[], feature_match[] arguments).

Ok, I'll inform the product managers of this. Do you have a time frame for implementation in Dashboard?

No hard date. Just that it will be done shortly after TurboFloat is released, and we're working hard to get that out ASAP.