Verified trial listAnswered

Is the list of trials accurate, or does it conflate with other data?

The reason I ask is that the two most recent trials showing on our account this morning match up to the minute with the timestamp on what are “real” TA activations, and also include some extraData values that we pass when we activate via TA. (And I don't think we ever pass any extraData to the UseTrial sub).

Not really a big problem in the scheme of things, just wondering if I can actually rely on that list to track the numbers of trials.

I also just knocked together some code to retrieve the list via the web API, in case that had different behaviour; same thing.

Is there a way to filter out “true trials”?

Answer

Hey Richard,

It all depends on how your app is written. If you always call the TA_UseTrial() then even registered users will get trials.

The solution is to fix your app and make it more like our example code (where trials are only started if they're not already activated.)

, edited

Thanks Wyatt,

We *should* be covered there - on startup if there's no license type set then the user is prompted whether they want to start a trial, enter a key or connect to a TF server. It doesn't go straight into the UseTrial.

It's possible I suppose that people are picking the option to start a trial when they don't need to, but that doesn't feel right bearing in mind the timestamps. And there's quite a few of these happening - but definitely not all new users!

Not the biggest problem in the world, but when I get chance I'll try and do some testing with a new key to see if I can work out what's going on.

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