It's almost always the case of wrong driver, broken driver (or both). Sometimes in combination with not updating the version of Windows (use 10 or 11 – preferably 11, and apply all updates, even optional ones).
Also, use the latest TA. We don't provide any support for old TA (not worth the trouble – we fix bugs).
Long story short: the FAQ covers all of this: https://wyday.com/limelm/help/faq/#disabled-adapters
1. update adapters.
2. update windows.
3. update TA.
4. run your app or TA Wizard as admin.
Do all those steps. None of the steps are optional.
Still broken? We have a FAQ for it: https://wyday.com/limelm/help/faq/#fix-broken-wmi