TA_E_ENABLE_NETWORK_ADAPTERSAnswered

Client has 2 laptops running Win11, both apparently the same in terms of all network adapters working and enabled. However on one he gets TA_E_ENABLE_NETWORK_ADAPTERS. Using version 4.4.4.0.

Output of Get-WMIObject -Class "Win32_NetworkAdapter" | Format-List * in link below

https://pastebin.com/yMpxtDpE

Something is broken in that installation (some real devices are being reported as not real by their drivers and/or Windows).

Have them install all the latest updates to Windows (in the FAQ) and have them install all the latest drivers for all their connected network adapters (in the FAQ).

And have them uninstall any VPN software they have installed (not real business VPNs, just the foreign-governements-slurping-up-your-data-VPNs: ExpressVPN, SharkVPN, etc., etc.).

We're still investigating a similar incident report from one of our customers with Windows 11 too. It looks like they are using a beta/preview version of Windows 11 though, so it might be worth checking that the next version of Windows 11 doesn't break this “sensitive” (and oftentimes problematic for us) part of TurboActivate's check :/

Beta versions of Windows are notorious for breaking things. Including breaking driver interactions.

Beta versions should not be relied on for anything.

Client has rebuilt OS from scratch. Updated to Windows 11 21H2 22000.978. Updated all available network drivers. No VPN software in use.

Device manager shows no issue https://imgur.com/QgkBzPx

Powershell command results https://pastebin.com/UQwAsaMm

Still same error.

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Answer

Their network adapter (the “Killer” one) is not showing up as a physical adapter. This is either a bug in the adapter (faulty hardware) or the wrong driver is installed.

Also, ensure the latest version of the driver is installed (for the correct device type).

To sum up:

  1. The hardware is failing (or failed).
  2. And/or the wrong driver is installed for the hardware.
  3. And/or an out of date driver is installed for the hardware.
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