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Disabled Network AdapterAnswered
I am having problems with a customer on Windows 7 (I know, it's old, not supported but after Covid pandemic my customers try to save as much as they can and my software has no problems running on Windows 7 so buying a new pc is not an option!).
About a month ago I had the same error on the same computer: I updated the system and succeeded to perform an offline activation.
Now the license is once more deactivated and when I try to generate the file for offline activation I get the same error.
Needles to say that there is no disabled Network Adapter on that computer. In windows device manager there is no device in error.
I am using Turboactivate version 4.4.4.0
Is there a way to ignore disabled network adapters? Or at least is it possible to have the list of problematic adapters? Or a way to diagnose the problem?
But my question has changed!
After a full update, that computer was activated using offline activation (just to be clear: it is that same computer I asked on Feb 15).
Now the problem is back, and everything is updated. So my questions remains:
Is there a way to ignore disabled network adapters? Or at least is it possible to have the list of problematic adapters? Or a way to diagnose the problem?
The real issue here is that there is no disabled network adapter.
Also this seems to be not true:
TurboActivate will be able to "remember" the adapters even if the adapters are disabled in the future.
The computer was activated and now is not. And the computer is the very same (no hardware changes)
Answer
Is there a way to ignore disabled network adapters? Or at least is it possible to have the list of problematic adapters?
No. Update to Windows 8 or newer. This is a bug in Windows that has been solved a decade ago.
Also this seems to be not true:
TurboActivate will be able to "remember" the adapters even if the adapters are disabled in the future.
It is, but it’s temporary. Run TA as admin. Update TA. Update all the drivers. Remove VPNs. Apply all Windows updates. In other words, all things already covered in the FAQ.
If that doesn’t fix it, update to a supported version of Windows. There’s no good to reason to Windows 7 anymore. Only bad reasons.