Copying files with different ownership

Hi

One of our client is unable to apply our patch.

It is a web application and the patches work fine in others clients servers.

The difference with this client having problem is that they are uploading files and generating new files using the web application. I have noticed that those files have the ownership to a local user (I believe Network System from Internet Information Service "IIS" or the ISS_USR user) (Windows 2003 machine).

Now, our patch executes a batch process (.cmd file) that call different executable files. One of those executables is copying all the files of the application to a new subfolder (A kind of backup). For example, \backupPatch11754.

Now this executable file is failing because it cannot copy the new autogenerated application files or the uploaded files that have a extrange ownership.

Our client is claiming that the login user that they are using have administrative privileges, however it is a domain user while the new autogenerated files must have a local user ownership.

Can someone help or advise what to do? It is an urgent case.

RegardsJorge

Why did you make an executable to be run by wyUpdate that backs up the old application? wyUpdate does this by default when it installs new versions of your app.