Carlos Monteagudoʼs posts

Carlos Monteagudo (cmonte) has made 17 posts.

TA_UseTrial returns TA_E_INET_TLS error after registering an offline trialAnswered

Post 6d ago

Dear support team, A customer can't load the trial version of our product after successfully regist…

TF_SaveServer returning TF_E_SERVERAnswered

Post 20d ago

Hello, we are not planning to edit the files.We are asking for the location just because of your fir…

Post 20d ago

Hello again, we are still waiting to get clarification on how/where we can find the file storing the…

Post 26d ago

Ok, thanks! And what about how to find the file containing the address and port?

Post 26d ago

Hello, thanks for the reply.Could you tell us how to find that file to ask the client to check the p…

Post on Oct 9, 2025

Hello support team,As the title states, one of our clients is having issues with the floating licens…

TF_E_CLIENT_IPC error on Linux (TF version 4.4.4.0)Answered

Post on Jun 19, 2025

Hello Wyatt,Thanks for your reply.Could you please share the conditions or scenarios that trigger th…

Post on Jun 18, 2025

Hello,We’ve investigated the issue further, but unfortunately, we have not been able to reproduce …

Post on Jun 13, 2025

Hello,We are using the dynamic libraries.

Post on Jun 13, 2025

Hello again,I’m writing to follow up on this thread regarding the TF_E_CLIENT_IPC on Linux.Apart f…

Post on Jun 11, 2025

Hello, One of our customers is receiving the error TF_E_CLIENT_IPC from TF_RequestLease calls in so…

TF server logs "double free or corruption" and aborts executionAnswered

Post on Nov 14, 2024

Hello, thanks for the reply.Our client ended up installing a service in the VM running the server so…

Post on Sep 25, 2024

Hello. Our client is still suffering from this. The server stops the execution at some point. They h…

Post on Sep 19, 2024

We got confirmation from the client that the server is on a VM with open access to their internal ne…

Post on Sep 19, 2024

Hello,Our client is having issues with their floating server: the server stops working by itself aft…

TurboFloat - Unable to connect to the server port on LinuxAnswered

Post on Sep 13, 2024

Thanks for your reply. Our client has managed to get the TFS work, finally it was something related …

Post on Sep 10, 2024

Hello,We are experiencing an issue with the floating licensing system on a Linux environment. Our cl…