Wyatt O'Dayʼs postsSupport staff

Question about xml product keys re-import (don't do it)Solved

We have disaster recovery for our customers data as a whole. Daily, off-site, encrypted backups stor…

Re-importing keys (i.e. generating new keys) does not delete old keys. If you're saying *you* dele…

Importing is *not* for modifying existing data. It's for importing data from other licensing systems…

Getting "TF_E_CLIENT_IPC" error while trying to activate on Mac OSSolved

We'll try to reproduce this.

More information is needed (versions, please). https://wyday.com/limelm/help/faq/#useful-reports A…

Administration panel? (who downloaded & using software)Solved

Yes, use verified trials to see who is using your software. Use product keys to see who has bought…

How to modify custom fields of several product keys all at once?

Yes, you can select multiple keys in a table, and click any of the selected keys "edit" icon (right …

Don't import/export, it doesn't do what you think it does. Export exports all of your data. Import i…

Questions about TurboFloat server installation for end-users

They'd install it on their office network and VPN into their network. Or, coming soon, they'd just…

Where are data of successful activation stored?

Use the latest version of TurboActivate. Use TA_Deactivate(). If you're still having problems, pleas…

Extra activation data example using VBASolved

Setting the extra data is covered here: https://wyday.com/limelm/help/extra-data/ To get the extra…

Firewall exception during installation of TurboFloat serverSolved

This is covered in the TurboFloat Server article: https://wyday.com/limelm/help/turbofloat-server/#i…

Offline deactivation of a online activated product

a. Use the latest version: https://wyday.com/limelm/help/faq/#update-libs b. All of the functions …

More than one user is able to open and modify the project at the same time. Can that be disabled?

Honestly, there's no good way to resolve this. Different products take different approaches. Some, l…

Help tracking down a privileged instruction crash

>> " 'we try to execute a specific instruction in there to detect a VM' and that the specifics…

You gave some information, but not enough to reproduce or give useful help: https://wyday.com/limelm…

WyBuild Failed

Probably credential mismatch. Hard to say. Provide more information and we might be able to help you…

Change update locationSolved

Edit the location in you wyBuild project. Rebuild wyUpdate. Include the latest client.wyc in your ne…

Turbofloat Server Manager

>> "Could you give any indication on your expected timeline, should I be thinking about weeks,…

Cannot activate/deactivateSolved

Yeah, might've been. The internet is still surprisingly fragile.