Wyatt O'Dayʼs postsSupport staff

Question about xml product keys re-import (don't do it)Solved

Importing is *not* for modifying existing data. It's for importing data from other licensing systems…

Administration panel? (who downloaded & using software)Solved

Yes, use verified trials to see who is using your software. Use product keys to see who has bought…

How to modify custom fields of several product keys all at once?

Yes, you can select multiple keys in a table, and click any of the selected keys "edit" icon (right …

Don't import/export, it doesn't do what you think it does. Export exports all of your data. Import i…

Questions about TurboFloat server installation for end-users

They'd install it on their office network and VPN into their network. Or, coming soon, they'd just…

Getting "TF_E_CLIENT_IPC" error while trying to activate on Mac OSSolved

More information is needed (versions, please). https://wyday.com/limelm/help/faq/#useful-reports A…

Where are data of successful activation stored?

Use the latest version of TurboActivate. Use TA_Deactivate(). If you're still having problems, pleas…

Extra activation data example using VBASolved

Setting the extra data is covered here: https://wyday.com/limelm/help/extra-data/ To get the extra…

Firewall exception during installation of TurboFloat serverSolved

This is covered in the TurboFloat Server article: https://wyday.com/limelm/help/turbofloat-server/#i…

Offline deactivation of a online activated product

a. Use the latest version: https://wyday.com/limelm/help/faq/#update-libs b. All of the functions …

More than one user is able to open and modify the project at the same time. Can that be disabled?

Honestly, there's no good way to resolve this. Different products take different approaches. Some, l…

Help tracking down a privileged instruction crash

>> " 'we try to execute a specific instruction in there to detect a VM' and that the specifics…

You gave some information, but not enough to reproduce or give useful help: https://wyday.com/limelm…

WyBuild Failed

Probably credential mismatch. Hard to say. Provide more information and we might be able to help you…

Change update locationSolved

Edit the location in you wyBuild project. Rebuild wyUpdate. Include the latest client.wyc in your ne…

Turbofloat Server Manager

>> "Could you give any indication on your expected timeline, should I be thinking about weeks,…

Cannot activate/deactivateSolved

Yeah, might've been. The internet is still surprisingly fragile.

Nope. No downtime, everything is working fine. For more useful feedback provide enough information…

wyUpdate v2.6.18.4 for .Net 4.0

We do development internally and push changes when they're ready for public consumption. We feel thi…

Exception thrown std::ios_base::failure at memory location 0x013AE1Solved

Well, the next step would be to send a reproducible example to us. It doesn't matter how big it is (…