Wyatt O'Dayʼs postsSupport staff

Wyatt O'Day (Wyatt) has made 7771 posts.

Automatic Licence ExpirySolved

Post on Aug 12, 2019

This has been covered quite a few times in this forum. Long story short, use the web API to look up …

Ignored support requests? (No.)Solved

Post on Aug 12, 2019

We don't work on weekends (unless there is an emergency). If you ask something late in the day on a …

Automatic expiration for activation ?Solved

Post on Aug 12, 2019

No. The customer can just reinstall your app and deactivate it. Or you can call TA_Deactivate from w…

Laravel files with Inno Setup and wyBuild

Post on Aug 7, 2019

>> "they're just used for it's compiling from PHP to a .exe, do I need to include all those fi…

Post on Aug 7, 2019

wyBuild doesn't care about *how* you build your app. It just cares about the end-result (the "binar…

Undoing TF_SaveServer in TurboFloat 4.1

Post on Aug 5, 2019

>> "Is there a correct way to clear the value after it's been set (restoring TurboFloat to the…

Servers down? (No.)

Post on Aug 5, 2019

>> "So I believe this error was not on my end. Any idea of what could have caused the error ea…

Post on Aug 2, 2019

No, the servers are up. No downtime planned or unplanned. >> "TurboActivateError when trying…

TA_TrialDaysRemaining returns TA_FAIL in TurboActivate 4.1Solved

Post on Aug 2, 2019

If I were to guess I'd say it has to deal with messing with internal state files. Don't change them,…

Post on Aug 2, 2019

More information is needed. Exact version numbers, code youre using including parameters passed in, …

Question about xml product keys re-import (don't do it)Solved

Post on Aug 1, 2019

>> "A malicious user, deletes all our keys, either because of a security problem on your side …

Post on Aug 1, 2019

We have disaster recovery for our customers data as a whole. Daily, off-site, encrypted backups stor…

Post on Jul 29, 2019

Re-importing keys (i.e. generating new keys) does not delete old keys. If you're saying *you* dele…

Post on Jul 24, 2019

Importing is *not* for modifying existing data. It's for importing data from other licensing systems…

Administration panel? (who downloaded & using software)Solved

Post on Jul 24, 2019

Yes, use verified trials to see who is using your software. Use product keys to see who has bought…

How to modify custom fields of several product keys all at once?

Post on Jul 22, 2019

Yes, you can select multiple keys in a table, and click any of the selected keys "edit" icon (right …

Post on Jul 22, 2019

Don't import/export, it doesn't do what you think it does. Export exports all of your data. Import i…

Questions about TurboFloat server installation for end-users

Post on Jul 19, 2019

They'd install it on their office network and VPN into their network. Or, coming soon, they'd just…