Wyatt O'Dayʼs postsSupport staff

Disallow new activationsSolved

Yeah, that second idea would work. Youd also need to disallow deactivations for product keys.

Encrypted updates - The update failed to install

Honestly, don't encrypt the updates. If you're looking to protect updates, do it like so: https://wy…

Where are the return variables for Adobe AIRSolved

Thats not what the grace period is for. Use custom license fields to set a date when customers get…

Im not quite sure what youre asking. Rather than asking a specific question about a function, tell m…

Adobe AIR is asynchronous by nature. It's basically JavaScript / NodeJS with all of the flaws and no…

Path cannot be the empty string or all whitespace

Use the log to record what is failing. Use the return codes. And before you start calling things fro…

If you're using /fromservice, then you must actually be calling it from a service. Not from a regula…

Is Grace period and Trial days same ?Solved

See TurboActivate.h. It includes the full definition of TA_GenuineDays() including how to use it.

They're not the same. You set the trial length in LimeLM.

When is an account auto-Upgraded?Solved

Change your plan on your account page. Shoot us an email when its done and well refund the differenc…

I don't know if our system auto-upgraded your account. It only would have in the conditions I listed…

LimeLM only auto-upgrades accounts when limelm.pkey.generate or limelm.pkey.setDetails web API with …

Providing Turboactivate.dat as arraySolved

We already have a function for this (for more than 3 years now): TA_PDetsFromByteArray. Look in Turb…

Crash in TurboActivateSolved

First, use the latest version. Then try again. Secondly, if youre using the static library, then u…

Counting of trials and file path of activation dataSolved

1. The number amounts to the number of devices that have ever used a trial of your product versions.…

TurboActivate trial offline crashSolved

We think we'll be able to reproduce this. Thanks for reporting this, we'll release a new version in …

My guess is you're using an old version (we fixed a crash a number of versions ago). Please provide …

APi one user workaround! (No.)Solved

>> "But then how do I ensure that the licenses get updated? " Do it as part of the order pro…

General IsGenuineEx() confusion

Also, see the documentation for TA_GenuineDays() (if you're looking to display this information to t…

>> "1) 1st Dec, ta.IsGenuineEx(15, 0, true); executed/activated." It's hard for you to know …