Wyatt O'Dayʼs postsSupport staff

Where are the return variables for Adobe AIRSolved

Adobe AIR is asynchronous by nature. It's basically JavaScript / NodeJS with all of the flaws and no…

Path cannot be the empty string or all whitespace

Use the log to record what is failing. Use the return codes. And before you start calling things fro…

If you're using /fromservice, then you must actually be calling it from a service. Not from a regula…

Is Grace period and Trial days same ?Solved

See TurboActivate.h. It includes the full definition of TA_GenuineDays() including how to use it.

They're not the same. You set the trial length in LimeLM.

When is an account auto-Upgraded?Solved

Change your plan on your account page. Shoot us an email when its done and well refund the differenc…

I don't know if our system auto-upgraded your account. It only would have in the conditions I listed…

LimeLM only auto-upgrades accounts when limelm.pkey.generate or limelm.pkey.setDetails web API with …

Providing Turboactivate.dat as arraySolved

We already have a function for this (for more than 3 years now): TA_PDetsFromByteArray. Look in Turb…

Crash in TurboActivateSolved

First, use the latest version. Then try again. Secondly, if youre using the static library, then u…

Counting of trials and file path of activation dataSolved

1. The number amounts to the number of devices that have ever used a trial of your product versions.…

TurboActivate trial offline crashSolved

We think we'll be able to reproduce this. Thanks for reporting this, we'll release a new version in …

My guess is you're using an old version (we fixed a crash a number of versions ago). Please provide …

APi one user workaround! (No.)Solved

>> "But then how do I ensure that the licenses get updated? " Do it as part of the order pro…

Don't use the web API from your app: https://wyday.com/blog/2019/when-in-conflict-security-supersede…

General IsGenuineEx() confusion

Also, see the documentation for TA_GenuineDays() (if you're looking to display this information to t…

>> "1) 1st Dec, ta.IsGenuineEx(15, 0, true); executed/activated." It's hard for you to know …

>> "ta.IsGenuineEx(15, 0, true); on the 10th Dec." It depends. Because you only gave us part…

First of all, don't set the grace period days to 0. You're punishing customers with imperfect networ…

Adobe AIR help, Error: The product needs to be activated.Solved

>> "I am already using a dialogue box to see all the messages inside the functions which is ju…